Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Advanced Audiology & Hearing Care, our number one priority is delivering exceptional patient care. Our staff combines over twenty years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

 Our Provider & Staff

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Kelly Chastain-McDowell, M.A., CCC-A

Audiologist

Kelly has been a licensed audiologist since 1995. She started her passion for hearing care in 1988. While obtaining her undergraduate degree from Indiana State University and her graduate degree from Indiana University, she did her internships at VA Hospital and Riley Hospital in Indianapolis. She then decided to open her own audiology office in her hometown of Bedford, Indiana. Kelly is dedicated to proper ear health for all her patients. She utilizes her specialties from pediatrics to geriatrics. She provides care to nursing home patients all over central and southern Indiana. Kelly also provides newborn screenings for the infants of Lawrence and surrounding counties.

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Laura Baker

Office Manger/Billing Specialist/Audiology Assistant

Laura has been growing with Advanced Audiology for more than eight years. As our resident Superhero Laura acts as our Audiology Assistant, Office Manager, and Billing Specialist Extraordinaire. Outside of the office Laura is a proud Mitchell athletics supporter, mother to three sons, and a grandma. She's a passionate animal lover, enjoys traveling and being involved in the community. Laura considers her patients an extension of her family and is always eager to help with adjustments, fittings, and insurance coverage. Her kindness and sincerity shines and she's a favorite with our wonderful clients.

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Raven Ridgway

Receptionist

Raven came to our office in August of 2020. She is a graduate of Eastern Greene High School. She comes to us with front office experience. Outside of the office she enjoys spending time with her family and her beloved cat, Elbow. Raven has been a great addition to our staff. She is eager to help each client with hearing aid cleanings, minor repairs, and scheduling all your hearing needs.

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