Our Professional Staff
Kelly Chastain-McDowell, M.A., CCC-A
Office Manger/Billing Specialist/Audiology Assistant
Tara is our receptionist. She maintains the proper flow of patients through the office. She answers a multi line phone as well as greets people upon entering the office. She will be happy to answer any questions you may have or schedule you an appointment. She also helps out with any tasks given to her. She does daily patient outcomes by inputting data from chart notes and audiological testing into the computer. Other duties include are filing charts, faxing, and mail. She will obtain eligibility from your insurance company to ensure proper billing of services rendered. She will also assist in cleaning and repairing your hearing aids as needed. Kim will be happy to help you in any way possible and make your visit to Advanced Audiology & Hearing Care a pleasant experience.